Touch Screen Kiosk Market Size, Share, Trends, Growth and Forecast 2030

Touch Screen Kiosk Industry Prospective:

The global touch screen kiosk market size was evaluated at $27 billion in 2022 and is slated to hit $46 billion by the end of 2030 with a CAGR of nearly 5.6% between 2023 and 2030.

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The market report is an indispensable guide on growth factors, challenges, restraints, and opportunities in the global market space. The touch screen kiosk market report covers the geographical market along with a comprehensive competitive landscape analysis. It also includes cash flow analysis, profit ratio analysis, market basket analysis, market attractiveness analysis, PESTEL analysis, SWOT analysis, Porter’s five force analysis, and value chain analysis. Additionally, the touch screen kiosk industry report explores the investor and stakeholder space to help companies make data-driven decisions.

Touch Screen Kiosk Market: Overview

Touch screen kiosks provide a slew of benefits to service providers along with reducing the total costs of operating a business through a reduction in costs of labor and costs incurred due to infrastructural setup. Moreover, these self-service devices are creating value for customers in the global service economy. These products offer high convenience to end-users in terms of time-savings, swift service, time flexibility, and location flexibility. Moreover, it helps the end-users interact with online content and garner more information at a higher perceived customization level. With the service economy across the globe predicted to contribute nearly half of the GDP, the demand for self-service technologies such as touchscreen kiosks will increase by leaps & bounds in the coming years.

Key Insights

• As per the analysis shared by our research analyst, the global touch screen kiosk market is projected to expand annually at the annual growth rate of around 5.6% over the forecast timespan (2023-2030)
• In terms of revenue, the global touch screen kiosk market size was evaluated at nearly $27 billion in 2022 and is expected to reach $46 billion by 2030.
• The global touch screen kiosk market is anticipated to record massive growth over the forecast period owing to the massive demand for touchscreen kiosks in online bill payment, tourism, retail sales, and retail sales activities.
• In terms of product, the hardware segment is slated to register the fastest CAGR over the analysis period.
• On the basis of type, the self-service kiosks segment is slated to dominate the segmental surge over the forecast period.
• Based on the vertical, the healthcare segment is predicted to dominate the segmental growth over the forecast period.
• Region-wise, the Asia-Pacific touch screen kiosk market is projected to register the highest CAGR during the assessment timeline.

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Touch Screen Kiosk Market: Growth Factors

Escalating demand for products in various end-use sectors will spike the global market expansion

With the massive demand for touchscreen kiosks in online bill payment, tourism, retail sales, and retail sales activities, the global touchscreen kiosk market is predicted to gain traction in the upcoming years. The need for improving consumer experience in shopping activities and innovations in touch-screen displays will prompt the expansion of the market across the globe. Escalating the use of products in healthcare, transport, entertainment, BFSI, and hospitality sectors will boost the global market trends. In addition to this, the large-scale use of touchscreen kiosks in malls and corporate offices will help the global market ascend to new heights of growth in the upcoming years. Moreover, the prominent use of these products in supermarkets, automated telephone systems, cafe coffee shops, and booking train tickets will enlarge the scope of demand for the global market.

Furthermore, product innovations are projected to make notable contributions toward the global touch screen kiosk market size. For instance, in September 2021, Contec Americas, Inc., a key manufacturer of electronics products, launched a contactless touch monitor referred to as CM-PO1901 and it has proved as an apt replacement for conventional touch screen kiosks. The move is likely to boost the growth of the market in the U.S. and North American sub-continent. Apart from this, in October 2020, Advantech, a key automation service provider, declared the introduction of UTK-752, a touchscreen kiosk for self-service & self-ordering applications.

Touch Screen Kiosk Market: Restraints

Increase in costs of product installations and high maintenance changes to retard the global industry surge 

A rise in deployment costs and continuous need for regular maintenance and the risk of hardware & software failure can put brakes on the global touch screen kiosk industry expansion. The lack of efficient service recovery systems found in a large number of touchscreen kiosks can further inhibit global industry expansion. Apart from this, consumer hesitation in adopting automated services such as self-service technologies can result in a decline in the growth of the industry across the globe.

Touch Screen Kiosk Market: Opportunities

Launching of smart infrastructure concept leading to the creation of smart cities has opened new avenues of growth for the global market

The increase in the number of smart cities and improvement in communications services across the globe has opened new growth opportunities for the touch screen kiosk market across the globe. Apart from this, the use of the product in online ads, sharing of information about the community, online shopping activities, and tourism activities will help the global market explore new facades of growth in the forthcoming years.

Touch Screen Kiosk Market: Challenges

Complexities witnessed by end-users while navigating through websites can pose a huge challenge to the growth of the global industry

Malfunctioning of the touch screen kiosks and website navigation complexities along with a lack of understanding of end-users' needs can create a huge challenge in the growth path of the global touch screen kiosk industry. Moreover, the lack of infrastructure available in emerging economies along with fewer acceptances of these products in rural areas globally can further obstruct the growth of the global industry. Low internet speed and less internet bandwidth can further create hindrances in global industry expansion.

Touch Screen Kiosk Market: Segmentation

The global touch screen kiosk market is sectored into product, type, vertical, and region.

In product terms, the global touch screen kiosk market is segregated into hardware and software & services segments. In addition to this, the hardware segment, which gathered nearly 40% of the global market share in 2022, is slated to record the fastest CAGR in the forecast timeframe. The growth of the segment in the upcoming years can be attributed to advancements witnessed in displays and printers of touch screen kiosks. Apart from this, innovations in the hardware designs of the product will pave the way for the segmental surge over the coming years.

On the basis of the type, the touch screen kiosk industry across the globe is sectored into bank kiosks, vending kiosks, and self-service kiosks segments. Furthermore, the self-service kiosks segment, which gained a sizable industry share of the global industry in 2022, is slated to lead the type landscape in the next few years. The segmental expansion in the forecast timeline can be subject to the rise in the deployment of self-service kiosks in the retail, BFSI, government, and healthcare sectors. Apart from this, self-service kiosks are massively utilized in quick-service restaurants as they help in gaining information about trending food products along with promoting & advertising new food products and offering information about them on self-service kiosk screens.

Based on the vertical, the global screen kiosk industry market is bifurcated into BFSI, entertainment, hospitality, government, healthcare, retail, and others segments. In addition to this, the healthcare segment, which contributed majorly towards the global industry share in 2022, is projected to dominate the vertical segment in the next couple of years. The segmental surge over the assessment timeframe can be owing to the humungous demand for the product in hospitals & clinics for preventing contact with a view of preventing chronic diseases such as COVID and other viral infections as well as other hospital-acquired infections in patients & healthcare service providers.

Touch Screen Kiosk Market: Report Scope

Touch Screen Kiosk Market: Regional Insights

North America to account for a major share of the global market over the anticipated timespan

North America, which accounted for more than 50% of the global touch screen kiosk market share in 2022, is anticipated to record lucrative growth over the projected period. The market expansion in the region over the assessment timespan can be owing to the presence of key manufacturers in countries such as the U.S. Apart from this, rise in demand for products in airports and aviation activities along with the presence of secured biometric infrastructure in the countries such as the U.S. and Canada will promulgate the scope of the regional market demand.  

Furthermore, the touch screen kiosk industry in the Asia-Pacific region is slated to register the highest CAGR in the assessment timeline. The key growth driving factors of the industry in the region include growing product penetration in multiple theatres and malls. Apart from this, its use in hospitality, entertainment, BFSI, and healthcare sectors in countries such as China and India will boost regional market trends. The rise in the demand for products in residential and commercial complexes will further add to the growth of the industry in the sub-continent.

Touch Screen Kiosk Market: Competitive Space

The global touch screen kiosk market profiles key players such as:

• NCR Corporation
• Olea Kiosks Inc.
• Diebold Nixdorf Inc.
• Source Technologies
• Glory Global Solutions Limited
• Lilitab LLC
• Embross
• Meridian Kiosks
• REDYREF Interactive Kiosks

The global touch screen kiosk market is segmented as follows:

By Product         

• Hardware
• Software & Services

By Type

• Bank Kiosks
• Vending Kiosks
• Self-Service Kiosks

By Vertical

• BFSI
• Entertainment
• Hospitality
• Government
• Healthcare
• Retail
• Others

By Region

• North America
  • The U.S.
  • Canada
• Europe
  • France 
  • The UK
  • Spain
  • Germany
  • Italy
  • Rest of Europe
• Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Southeast Asia
  • Rest of Asia Pacific
• Latin America
  • Brazil
  • Mexico
  • Rest of Latin America
• Middle East & Africa
  • GCC
  • South Africa
  • Rest of Middle East & Africa