Knowledge Management Market Size, Share, and Growth Report 2032

Global Knowledge Management Market Size

The global knowledge management market size was worth around USD 32.94 billion in 2023 and is predicted to grow to around USD 163.69 billion by 2032 with a compound annual growth rate (CAGR) of roughly 19.50% between 2024 and 2032.

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The report offers a valuation and analysis of the Knowledge Management market on a global as well as regional level. The study offers a comprehensive assessment of the industry competition, limitations, sales estimates, avenues, current & emerging trends, and industry-validated market data. The report offers historical data from 2018 to 2022 along with a forecast from 2024 to 2032 based on value (USD Billion).

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Global Knowledge Management Market: Introduction

Knowledge management is the process of defining, retaining, structuring, and sharing knowledge as well as employee experience within an institution. The key aim of knowledge management is to enhance organizational proficiency. It refers to a multidisciplinary approach towards achieving organizational goals by making optimum utilization of knowledge. Knowledge management encompasses library & information sciences, business administration, management, and information systems. Some of the fields contributing lucratively towards research in knowledge management include public policy, computer science, information & media, and public health.

Precisely, knowledge management is the way in which firms detect, collate, assemble, share, and understand data. Knowledge management comprises not only knowing the systems or new technologies or information but people, process, and firms as well. Moreover, the shared information is designed to encourage learning and the creation of new concepts. Firms are looking at their infrastructure for determining the optimum way for spreading the available information. Companies promoting data sharing in a timely way along with ensuring their employees for having the required resources for effectively handing the information through the use of knowledge management for better decision-making can sustain the tough competition.

Knowledge Management Market: Growth Dynamics

The expansion of the knowledge management market over the forecast timespan is owing to the escalating requirement to retain customers and contribute towards optimum of customer satisfaction. In addition to this, growing competition among the global players has resulted in the need for attracting more customers, thereby driving the market trends. To survive in the cut-throat competition, firms are required to concentrate on customer delight as a vital part of their business growth strategy and knowledge management activities assist the firms in customer retention. Knowledge management also helps firms improve their process quality. All these aforementioned aspects are set to steer the market size in foreseeable future.

Moreover, small firms are unaware of knowledge management solutions and this can constrain the knowledge management industry surge over 2024-2032. Nonetheless, the current breakthroughs witnessed in ATM operations, Cryptocurrency, and internet banking activities are predicted to boost the market expansion and offset the impact of hindrances on market.

Knowledge Management Market: Report Scope

Knowledge Management Market: Regional Analysis

North America To Lead Overall Market Size Over Forecast Timeline

The emergence of the market in North America over the estimated timespan is attributed to the large-scale acceptance of the knowledge management activities in the firms established in the U.S. and Canada. Humungous presence of giant players in the sub-continent along with large-scale adoption of knowledge management systems in the sub-continent will expedite the market size in the years ahead.

Knowledge Management Market: Competitive Outlook

Key players leveraging the market growth include:

• ProProfs
• Chadha Software Technologies
• KMS Lighthouse
• ComAround
• Computer Sciences Corporation (APQC)
• Right Answers
• Open Text Corporation
• Bloomfire
• EduBrite Systems
• Callidus Software Inc.
• Moxie Software
• Transversal
• EGain Ernst & Young
• IBM Global Services
• Igloo
• Knosys
• Yonyx

The global knowledge management market is segmented as follows:

By Offerings

• Knowledge Management Process
• Knowledge Management Systems
• Knowledge Management Mechanisms and Technologies
• Knowledge Management Infrastructure

By Organization Size

• SME’s
• Large Enterprise

By Region

• North America
  • The U.S.
  • Canada
• Europe
  • France
  • The UK
  • Spain
  • Germany
  • Italy
  • Rest of Europe
• Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Southeast Asia
  • Rest of Asia Pacific
• Latin America
  • Brazil
  • Mexico
  • Rest of Latin America
• Middle East & Africa
  • GCC
  • South Africa
  • Rest of Middle East & Africa