Market Size in 2023 | Market Forecast in 2032 | CAGR (in %) | Base Year |
---|---|---|---|
USD 5.79 Billion | USD 15.37 Billion | 10.3% | 2023 |
According to the report published by Zion Market Research, the global Telecom Analytics Market size was valued at USD 5.79 Billion in 2023 and is predicted to reach USD 15.37 Billion by the end of 2032. The market is expected to grow with a CAGR of 10.3% during the forecast period. The report analyzes the global Telecom Analytics Market's growth drivers, restraints, and impact on demand during the forecast period. It will also help navigate and explore the arising opportunities in the Telecom Analytics industry.
The Global Telecom Analytics Market accounted for USD 2.88 Billion in 2020 and is expected to reach USD 7.81 Billion by 2028, growing at a CAGR of 13.3 % from 2021 to 2028.
Telecom Analytics includes business intelligence (BI) technologies that are packaged to meet the complex requirements of telecom organizations. These activities include reducing fraud and churn, increasing sales, decreasing operational costs and improving risk management. Through telecom analytics communication service providers examine large voluminous data and draw actionable insights. The market is primarily driven by abilities of telecom analytics to reduce churn and improve customer loyalty. The technologies such as IoT, Big Data and data science are offering fascinating opportunities for the data-driven business in order to maximize the revenue, for the cost efficiency and for the customer understanding. The increasing adoption of technologies in the telecom sector is expected to increase the growth prospects of this market in the near future.
The global impacts of Covid-19 are have impacted almost each and every industry sector. The telecom market has also been disrupted as it is at the core of the communications required for government, medical and private sector businesses in order to operate seamlessly. But, the sudden disruption of all the business operations has forced the companies to drive their remotely. This shift has demanded for the better network connectivity and improved internet coverage. Telecom operators have been allocating round the clock internet services to the mobile subscribers. The usage of analytics in telecom has also increased as organizations have been harnessing the power of analytics to predict the behavior of consumers and also the demand in the telecom sector in the near future.
The increasing volumes of telecom data and the concentration towards function specific analytics just as telecom analytics are the factors driving the growth of the telecom market. The growing acceptance and acknowledgements of the analytics solutions in the telecom sector in order to increase the sales and operation visibility and manage the operating expenses in a better way are the reasons for the boost in the telecom analytics market. The factors such as need for effective income management, demand to lessen the churn and recall users and increasing network attacks are also some of the prominent factors that are responsible for the growth of telecom analytics market.
Companies are also highly investing in innovations and digital transformations that is boosting the demand for telecom analytics market. The telecom analytics is also used to build better investor relationships and re-invent new technological applications. The telecom analytics is used to expand the visibility into internal processes, differentiate trends, analyze market trends and create forecasts. It also helps the companies to distinguish their business with competitive plan and help in revenue growth.
Report Attributes | Report Details |
---|---|
Report Name | Telecom Analytics Market |
Market Size in 2023 | USD 5.79 Billion |
Market Forecast in 2032 | USD 15.37 Billion |
Growth Rate | CAGR of 10.3% |
Number of Pages | 160 |
Key Companies Covered | Adobe Systems, Cisco Systems, Dell EMC, Alteryx Inc., International Business Machines Corporation, Microsoft, OpenText Corporation, Huawei Technologies, Panorama, SAP SE, SAS Institute, Oracle Corporation, Subex Limited, Tableau Software, TIBCO Software, Wipro Limited, Teradata Corporation, Sisense Inc. and MicroStrategy among others |
Segments Covered | By Deployment Model, By Application, By Component And By Region |
Regions Covered | North America, Europe, Asia Pacific (APAC), Latin America, Middle East, and Africa (MEA) |
Base Year | 2023 |
Historical Year | 2018 to 2022 |
Forecast Year | 2024 - 2032 |
Customization Scope | Avail customized purchase options to meet your exact research needs. Request For Customization |
The Cloud segment forms the significant segment of the deployment model of Telecom Analytics Market. This is due to the factors such as low investment cost, agility offered by cloud deployment and scalability of the cloud solutions. The telecom cloud solutions help the telecom operators decrease the administration costs and operational costs and thus deliver feasible solutions. The rise in the need for mobility and the rising adoption of cloud technology by the small businesses is boosting the overall demand for this market.
The Customer Management segment forms the significant segment of the Application of Telecom Analytics Market. Majority of the companies using analytics in the telecom sector have been finding tremendous usage of analytics in the customer relationship management. They use the analytics to study the market demand and observe the customer behavior. The behavioral attributes are captured using analytics which help the overall segment to come up with new innovative products based on the consumer interests. The analytics enable the telecom providers to make strong decisions based on data obtained, thus leading to customer acquisition, customer retention and satisfaction.
The Workforce Management segment is also one of the significant part of the Application segment. Improving the workforce is always one of the prominent goals of all businesses. The rising potential of technologies and internet have unearthed the potential of telecom industry. With the help of analytics, it becomes possible to track the real time data of the processes and allot the teams accordingly. The analytics also plays a vital role in managing forecasts and budgets, attendance and timings of the workforce and automate various tasks and variables such as vacations, workload and absences.
The solutions segment forms the significant part of the Component segment of the Telecom Analytics market. This is mainly due to the growing adoption of telecom analytics and numerous benefits offered by it. This solution is further divided into customer analytics, subscriber analytics, location analytics, price analytics and service analytics. Through the telecom analytics, the telecom operators are able to obtain insights from subscriber usage statistics in order to know their performance pattern and thus enhance customer experiences. The Telecom companies also get the opportunity for up-selling and cross-selling through analytics. Also, these telecom analytic solutions comprise machine learning, through which carriers can recognize at-risk subscribers or identify the roots of churn that is going to occur in the near future.
North America held a share of 38% in 2020. It is supposed to be one of the highest revenue-generating regions for this market during the forecasted period. This is due to the fact that there has been high demand from the telecommunication sector and there has been adoption of new technologies in the market. There has also been digitization and technological advancements which has boosted the demand for this market. The investments over the analytic solutions have also been high and the presence of prominent industry players in the region is also influencing the overall growth of this market. Also, in North America, there is strong penetration of telecom solutions among the population and this high dissemination f telecom industry created huge data which is helping this market.
Asia-Pacific is expected to have the CAGR of 16.1% from 2021 to 2028. This is mainly due to rising investments in the advanced technologies such as IoT and Big Data. The booming telecom industry and the increasing digital transformation has boosted the growth for this market in this region. This has expected to drive significant investments in new and advanced analytical technologies. These are the prominent factors that are driving the market in Asia-Pacific region.
Some of the key players in the Telecom Analytics market include:
In January 2020, Oracle collaborated with Telecom Fiji, which is a provider of fixed-line communication and networking services. Telecom Fiji would deploy Oracle Communications Order and Service Management, Oracle Communications Network Charging and Control and various other solutions under Oracle Digital Experience for Communications.
By Deployment Model
By Application
By Component
By Region
List of Figures
FIG NO. 1. Market Attractiveness Analysis, By Deployment Model
FIG NO. 2. Market Attractiveness Analysis, By Application
FIG NO. 3. Market Attractiveness Analysis, By Component
FIG NO. 4. Market Attractiveness Analysis, By Region
FIG NO. 5. Global Telecom Analytics Market Revenue, 2016 – 2028 (USD Million)
FIG NO. 6. Impact of COVID-19 Pandemic in North America Countries
FIG NO. 7. Market Revenue Share, By Deployment Model, 2020 & 2028
FIG NO. 8. Global Telecom Analytics Market for On-premise, Revenue (USD Million) 2016 – 2028
FIG NO. 9. Comparative Revenue Analysis of Telecom Analytics Market for On-premise, By Country, 2020 & 2028
FIG NO. 10. Global Telecom Analytics Market for Cloud, Revenue (USD Million) 2016 – 2028
FIG NO. 11. Comparative Revenue Analysis of Telecom Analytics Market for Cloud, By Country, 2020 & 2028
FIG NO. 12. Market Revenue Share, By Application, 2020 & 2028
FIG NO. 13. Global Telecom Analytics Market for Sales and Marketing Management, Revenue (USD Million) 2016 – 2028
FIG NO. 14. Comparative Revenue Analysis of Telecom Analytics Market for Sales and Marketing Management, By Country, 2020 & 2028
FIG NO. 15. Global Telecom Analytics Market for Customer Management, Revenue (USD Million) 2016 – 2028
FIG NO. 16. Comparative Revenue Analysis of Telecom Analytics Market for Customer Management, By Country, 2020 & 2028
FIG NO. 17. Global Telecom Analytics Market for Workforce Management, Revenue (USD Million) 2016 – 2028
FIG NO. 18. Comparative Revenue Analysis of Telecom Analytics Market for Workforce Management, By Country, 2020 & 2028
FIG NO. 19. Global Telecom Analytics Market for Network Management, Revenue (USD Million) 2016 – 2028
FIG NO. 20. Comparative Revenue Analysis of Telecom Analytics Market for Network Management, By Country, 2020 & 2028
FIG NO. 21. Market Revenue Share, By Component, 2020 & 2028
FIG NO. 22. Global Telecom Analytics Market for Solutions, Revenue (USD Million) 2016 – 2028
FIG NO. 23. Comparative Revenue Analysis of Telecom Analytics Market for Solutions, By Country, 2020 & 2028
FIG NO. 24. Global Telecom Analytics Market for Services, Revenue (USD Million) 2016 – 2028
FIG NO. 25. Comparative Revenue Analysis of Telecom Analytics Market for Services, By Country, 2020 & 2028
FIG NO. 26. Global Telecom Analytics Market Revenue Share, By Region, 2020 & 2028
FIG NO. 27. North America Telecom Analytics Market Revenue, 2016 - 2028 (USD Million)
FIG NO. 28. Porter’s Five Forces Analysis for Global Telecom Analytics Market
FIG NO. 29. PEST Analysis for Global Telecom Analytics Market
FIG NO. 30. Pricing Analysis for Global Telecom Analytics Market
FIG NO. 31. Value Chain Analysis for Global Telecom Analytics Market
FIG NO. 32. Company Share Analysis, 2019
FIG NO. 33. Radar Determinant Chart, 2019
FIG NO. 34. Company Strategic Developments – Heat Map Analysis
FIG NO. 35. Adobe Systems Business Segment Revenue Share, 2020 (%)
FIG NO. 36. Adobe Systems Geographical Segment Revenue Share, 2020 (%)
FIG NO. 37. Market Channels
FIG NO. 38. Marketing Channel Development Trend
FIG NO. 39. Growth in World Gross Product, 2008-2018
FIG NO. 40. Research Methodology – Detailed View
FIG NO. 41. Research Methodology
List of Tables
TABLE NO. 1. Global Telecom Analytics Market: Snapshot
TABLE NO. 2. Quarterly Telecom Analytics Market Revenue by Region, 2020
TABLE NO. 3. Quarterly Telecom Analytics Market Revenue Forecast by Region, 2021
TABLE NO. 4. Pre COVID-19 Market Revenue, By Region, 2016-2019 (USD Million)
TABLE NO. 5. Post COVID-19 Market Revenue, By Region, 2020-2028 (USD Million)
TABLE NO. 6. Global Telecom Analytics Market for On-premise, by Region, 2016 – 2028 (USD Million)
TABLE NO. 7. Global Telecom Analytics Market for Cloud, by Region, 2016 – 2028 (USD Million)
TABLE NO. 8. Global Telecom Analytics Market for Sales and Marketing Management, by Region, 2016 – 2028 (USD Million)
TABLE NO. 9. Global Telecom Analytics Market for Customer Management, by Region, 2016 – 2028 (USD Million)
TABLE NO. 10. Global Telecom Analytics Market for Workforce Management, by Region, 2016 – 2028 (USD Million)
TABLE NO. 11. Global Telecom Analytics Market for Network Management, by Region, 2016 – 2028 (USD Million)
TABLE NO. 12. Global Telecom Analytics Market for Solutions, by Region, 2016 – 2028 (USD Million)
TABLE NO. 13. Global Telecom Analytics Market for Services, by Region, 2016 – 2028 (USD Million)
TABLE NO. 14. Global Telecom Analytics Market Revenue, By Region, 2016 – 2028 (USD Million)
TABLE NO. 15. North America Telecom Analytics Market Revenue, By Country, 2016 – 2028 (USD Million)
TABLE NO. 16. North America Telecom Analytics Market Revenue, By Deployment Model, 2016 – 2028 (USD Million)
TABLE NO. 17. North America Telecom Analytics Market Revenue, By Application, 2016 – 2028 (USD Million)
TABLE NO. 18. North America Telecom Analytics Market Revenue, By Component, 2016 – 2028 (USD Million)
TABLE NO. 19. U.S. Telecom Analytics Market Revenue, By Deployment Model, 2016 – 2028 (USD Million)
TABLE NO. 20. U.S. Telecom Analytics Market Revenue, By Application, 2016 – 2028 (USD Million)
TABLE NO. 21. U.S. Telecom Analytics Market Revenue, By Component, 2016 – 2028 (USD Million)
TABLE NO. 22. Canada Telecom Analytics Market Revenue, By Deployment Model, 2016 – 2028 (USD Million)
TABLE NO. 23. Canada Telecom Analytics Market Revenue, By Application, 2016 – 2028 (USD Million)
TABLE NO. 24. Canada Telecom Analytics Market Revenue, By Component, 2016 – 2028 (USD Million)
TABLE NO. 25. Mexico Telecom Analytics Market Revenue, By Deployment Model, 2016 – 2028 (USD Million)
TABLE NO. 26. Mexico Telecom Analytics Market Revenue, By Application, 2016 – 2028 (USD Million)
TABLE NO. 27. Mexico Telecom Analytics Market Revenue, By Component, 2016 – 2028 (USD Million)
TABLE NO. 28. Drivers for the Telecom Analytics Market: Impact Analysis
TABLE NO. 29. Restraints for the Telecom Analytics Market: Impact Analysis
TABLE NO. 30. Major Buyers of Telecom Analytics
TABLE NO. 31. Distributors/Traders List of Telecom Analytics
TABLE NO. 32. Global Telecom Analytics Market, Company Market Revenue, 2016 – 2019 (USD Million)
TABLE NO. 33. Global Telecom Analytics Market, Company Y-o-Y Growth, 2017 – 2019 (USD Million)
FrequentlyAsked Questions
The Global Telecom Analytics Market was valued at USD 2.88 Billion in 2020.
The Global Telecom Analytics Market is expected to reach USD 7.81 Billion by 2028, growing at a CAGR of 13.3% between 2021 to 2028.
Some of the key factors driving the Global Telecom Analytics Market growth are the increasing volumes of telecom data and the concentration towards function specific analytics just as telecom analytics. The growing acceptance and acknowledgements of the analytics solutions in the telecom sector in order to increase the sales and operation visibility and manage the operating expenses in a better way are the reasons for the boost in the telecom analytics market. The factors such as need for effective income management, demand to lessen the churn and recall users and increasing network attacks are also some of the prominent factors that are responsible for the growth of telecom analytics market.
North America held a share of 38% in 2020. It is supposed to be one of the highest revenue-generating regions for this market during the forecasted period. This is due to the fact that there has been high demand from the telecommunication sector and there has been adoption of new technologies in the market. There has also been digitization and technological advancements which has boosted the demand for this market. The investments over the analytic solutions have also been high and the presence of prominent industry players in the region is also influencing the overall growth of this market. Also, in North America, there is strong penetration of telecom solutions among the population and this high dissemination f telecom industry created huge data which is helping this market.
Some of the key players in the Telecom Analytics market include Adobe Systems, Cisco Systems, Dell EMC, Alteryx Inc., International Business Machines Corporation, Microsoft, OpenText Corporation, Huawei Technologies, Panorama, SAP SE, SAS Institute, Oracle Corporation, Subex Limited, Tableau Software, TIBCO Software, Wipro Limited, Teradata Corporation, Sisense Inc. and MicroStrategy among others.
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