Market Size in 2021 | Market Forecast in 2028 | CAGR (in %) | Base Year |
---|---|---|---|
USD 275.7 Million | USD 464.9 Million | 9.1% | 2021 |
FrequentlyAsked Questions
The need to contain rising healthcare expenses, the increased demand for specialized services like fraud detection and care management, and the requirement for structured processes and paperwork in the healthcare business are all factors contributing to the market expansion.
The global healthcare BPO market Size was worth USD 275.7 million in 2021 and is estimated to grow to USD 464.9 million by 2028, with a compound annual growth rate (CAGR) of approximately 9.1% over the forecast period.
North America accounted for the largest market for healthcare BPOs, followed by Europe and the RoW. Several pharmaceutical companies are concentrating on cost reduction through outsourcing in light of these considerations, causing market expansion in North America.
Some of the main competitors dominating the global healthcare BPO market include - Accenture, Cognizant, Tata Consultancy Services, Xerox Corporation, WNS (Holdings) Limited, NTT Data Corporation, IQVIA (U.S.), Mphasis, Genpact, Wipro, Infosys BPM, Firstsource Solutions, IBM Corporation, HCL Technologies, Sutherland Global, GeBBS Healthcare Solutions, Lonza, Omega Healthcare, R1 RCM, Invensis Technologies, UnitedHealth Group, Sykes Enterprises, Parexel International, Access Healthcare, and Akurate Management Solutions.
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